BWS Standfast Fire & Security have an exciting opportunity for a Sales/Installation Administrator to work at our Corston office.

You will need to be a self-motivated individual who can work as part of a team using your own initiative. It is essential to have a “can-do” attitude and work with the sales/installation team to learn the products, processes and systems within the company to be able to confidently liaise with new and existing customers.

Experience working in a sales environment would be of great benefit. Must have an excellent telephone manner with good people skills and the ability to build a rapport with clients will be vital. You will need the skills to learn new systems and adhere to the company’s processes to ensure a consistent way of working across the sales team with exceptional attention to detail. Good organisation and time management required, together with high productivity levels and the ability to work accurately under pressure.

It’s important to our business that we find the right candidates to support our culture and ambitious growth plans.

The Sales/Installation Administrator will support the Operations Director with responding to new/existing sales enquiries and assist in the administration of new customers installations.

• To represent the company in a professional manner at all times, via verbal and written communication
• Adopt a professional telephone manner at all times, remaining calm under pressure
• Respond to enquiries and orders within agreed timescales
• Responsible for keeping records and in house databases fully up to date
• Process new orders promptly and accurately via order processing system
• Sourcing prices and placing orders with suppliers
• General administration and office support duties

Our ideal candidate has:

• A background in administration, ideally Fire & Security
• A passion for providing world class customer service
• Excellent organisational and time management skills

BWS Standfast Fire & Security are a well-established (30 Years) BAFE and NSI Gold accredited Intruder & Fire business and are currently looking to recruit a Sales Administrator.

We are based in Bath and focus our work principally on the South-West.

As part of the BWS Standfast Fire & Security team you will have access to a great salary, engineer commission structure and additional benefits, such as:

• £21,840 per annum plus an attendance bonus
• Additional bonus scheme
• Pension
• 25 days holiday

The Fire & Security Installation Engineer will conduct installations of Intruder Alarms, Fire Alarms, CCTV Systems and Access Control Systems.

• Full installation of Intruder Alarms / Fire Alarms / CCTV Systems / Access Control Systems
• Varied, interesting role within commercial, industrial and domestic settings
• Plenty of overtime available for you to increase your earnings
• Industry training and progression opportunities available
• Delivering a first-class customer service to all our customers

Our ideal candidate has:

• A multi-skilled background with experience installing fire and security systems
• The ability to deliver projects from start to finish
• Fire commissioning experience
• Network/IP based product experience
• Basic Mains Compliance
• A passion for providing world class customer service
• A full UK Driving Licence is essential
• A desire to be financially rewarded for hard work, dedication and commitment

As part of the BWS Standfast Fire & Security team you will have access to a great salary, engineer commission structure and additional benefits, such as:

• £26,000 - £36,000 per annum (depending on experience)
• Engineer Incentive Scheme for additional earnings
• Pension
• Overtime
• Company Car (optional private use)
• Fuel Card
• Company laptop
• Phone
• 25 days holiday